TECHNICAL SUPPORT OFFICER

BMI Leisure is a successful and profi­table scale-up and has acquired a top tier position as a SaaS (Software as a Service) solution provider within the leisure industry. Our all-in-one solution has been recognized as best-in-class for enter­tainment centers worldwide. We help these centers to optimize their full opera­tional flow across venues, enhance the guest experience and automate their marketing efforts.

We’ve been in the industry for over 20 years and have recently exceeded our growth targets with a YoY revenue growth of over 28% and recurring revenue growth of over 20%. We hold a global customer portfolio of over 300 accounts across 70 countries, and have currently a growing team of 30 experts with 15 natio­na­lities.

To foster our big ambitions and accelerate our exponential growth, we continue to expand our team. Therefore, we are looking for a TECHNICAL SUPPORT OFFICER.

Job Highlights

• Help, support, and educate customers – both on the phone and on location
• Ensure an active follow-up of customers on how they use our software and services
• Travel to install software on-site and provide training on how to use our solution
• Report on progress and impro­ve­ments

Are you…

• An ambitious self-starter willing to join a scale-up that is currently growing exponen­tially?
• Eager to plan for success and willing to persevere when the going gets tough?
• A great team player whose result-oriented attitude inspires others?
• A clear and honest commu­ni­cator, with a positive attitude?
• Keen to share your knowledge with co-workers, and grow your own skills as well?
• Excited to work in the world of leisure and enter­tainment?

Then you might be just what we need!

What we can offer

We aim to be successful by growing together. That’s why we are committed to bring you to your full potential by leveraging and growing your skills and expertise. We offer ample oppor­tu­nities to grow alongside the company, allowing you to have signi­ficant impact and stimulate your own career path. We strive for an inclusive internal culture that’s built on trust and provide you with freedom and flexi­bility to fulfill your role. We expect an equal commitment and ​“can-do” mentality to go the extra mile and maintain pole position.

We offer you an inspiring and energizing environment, and a highly motivated team to work with in an inter­na­tional context. On top of a compe­titive salary and the usual perks, we can offer you a share in our joint success through our employee equity plan.

Apply for this vacancy

If you are inter­ested, feel free to send us your CV to hr@​bmileisure.​com, Subject name: TECHNICAL SUPPORT OFFICER APPLICANT.

Or you can call 014 56 00 70 and ask for Henri.