2020 has taught everyone a lesson of the importance of health and safety. With the protocols of “New Normal”, family entertainment centers are facing new challenges to survive with better operational management and safety control.
There are hidden dangers in family entertainment centers. According to The United States Consumer Product Safety Commission (CPSC), it is estimated that 43,405 people in the United States were injured by amusement attractions in 2017.* This is not a trivial number to neglect. It would be very unfortunate if you or your loved ones went to a family entertainment center for fun and got injured miserably at the facility. No one wants it to happen. But in New Jersey and Pennsylvania, Sky Zone Trampoline Park has been getting lawsuits charged by customers who get injured in their facilities. (*Source: Are Amusement Parks Dangerous? (WKW) & ClassAction.org)
Accidents can happen and safety is never an out-of-date topic. As the old saying goes, “Better safe than sorry”. So here are 5 tips that would be helpful for your family entertainment centers.
Tip 1: Give your customers necessary guidance and adequate explanation or training before they start
Tip 2: Make sure every visitor signs up their waiver and your waiver is updated for new conditions
Tip 3: Check your equipment and products stock regularly
Tip 4: Make sure the crowd is under control and keep the cleaning schedule running
Tip 5: Listen to customers and their feedback