Engage & retain guests

Turn guests into repeat visitors with our customer retention and member engagement software. Increase dwell time and ticket size during visits by adding memberships, personalizing marketing, and offering other loyalty boosters.

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Why BMI Leisure?

Personalized marketing

Automatically capture relevant data from bookings, additional purchases, and high scores. Segment and analyze this data to easily define marketing campaigns across a range of marketing channels to increase guest retention and engagement. Automate your campaigns in real-time in our system.

Centralized management

Organize your guest information in a central location with our customer relationship software. You can easily access information from clients across venues at any time without the need to leave your central office, even if that’s your kitchen table. Guests also benefit from this centralization: a central loyalty, gamification and reward system enables guests to use gift cards, vouchers and credits across venues.

Custom branding

Personalize your guest experience with custom branding across self-serve kiosks, marketing communication, and even mobile apps. With our all-in-one software, it’s a small effort for a big return in terms of guest experience.

Key features

Other features

Memberships

Build long-lasting relationships with your guests.

Segmentation

Personalize your offer and optimize promotions based on captured data.

Remarketing

Optimize conversion through relevance, based on past behavior and preferences.

Mobile push notifications

Offer contextual relevance at your guests’ fingertips, with a higher impact than email marketing!

Mobile wallet

Cashless and contactless service for your guests.

Gamification and achievements

Spark your guests attention and let them come back for more.

Video marketing & digital signage

Welcome and guide your guests to your venue.

Loyalty system

Reward your most valuable customers through engaging achievements, and give them a reason to come back for more.

Credits

Offer rewards and enable cashless payments.

Cross- and upsell

Boost revenue through additional services.

Vouchers

Enable cross promotions and give guests a reason to come for more

Gift cards

Amaze and engage new guests, across venues and franchises.

Promotions & discounts

Optimize revenue through automated promotions.

Surveys & reviews

Capture direct customer feedback to enhance your offer.

Our software is focused on every industry

  • Karting

    Accelerate the growth of your karting business with all-in-one software for timing, waiver management, online booking, POS and more.
    Karting
  • Family entertainment center

    Automate the growth of your family entertainment center thanks to our all-in-one or custom reservation software and management solutions.
    Family entertainment center
  • Trampoline park

    Manage time and serve your guests in a smart way to safely jump to the next level.
    Trampoline park
  • Amusement park

    Keep track of capacity to deliver the ultimate guest experience.
    Amusement park
  • Water park

    Manage time and activities in a smart way to ride the wave to happy guests.
    Water park
  • Arcades

    Start a new adventure with our software packages that fit every entertainment venue.
    Arcades
  • Laser tag

    Facilitate group bookings, so your guests can decide upfront who tags along.
    Laser tag
  • Adventure parks

    Start a new adventure with our software packages that fit every entertainment venue.
    Adventure parks
  • Escape room

    Escape the stress by giving your guests the opportunity to book their group activity upfront.
    Escape room
  • Bowling

    No need to stay in your lane with our software for multiple activity management.
    Bowling
  • Museum, zoo, aquarium

    Make every visit count, organize your ticketing and up-front bookings with our software.
    Museum, zoo, aquarium
  • Mini-golf

    Don’t be afraid to veer off course with our software for multiple activity management.
    Mini-golf
  • Indoor playground

    Offer hassle-free birthday celebrations and parties by offering packages.
    Indoor playground
  • Virtual reality center

    Improve your virtual reality center’s financial high score thanks to BMI Leisure’s all-in-one software for reservation, party, and business management.
    Virtual reality center

What our customers say

Balazs Budias, Battaring Gokartpálya

“Automated marketing took my business to the next level. Guests were incentivized to come back for more, and revenue increased up to 5 times more."

Brian Lopez, Elev8 Fun

““BMI Leisure offers one software solution for everything, it’s a one-stop-shop.”

Not what you were looking for?
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Services

Hardware installation, maintenance, 24/7 support, employee training and so much more!
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Packages

Our packages fit any business from small to large, from one to many venues!
Discover Packages

Let’s grow your entertainment facility together!

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