Tucked away close to the picturesque border triangle of the Netherlands, Germany and Belgium is Racelandkart, a vibrant leisure center. In autumn 2023, the venue felt a breath of fresh air with Alex Chen as its brand-new owner. With activities such as pit biking, karting, laser game and bumper car soccer, they attract both local visitors and international guests looking for adventure and fun.

A Strong Collaboration

A key factor in Racelandkart’s success is the ongoing cooperation with BMI Leisure, a partnership that began in 2009 guided by former owner Tom Stokmans. Alex speaks enthusiastically about the support we offer them: “BMI Leisure’s software is exceptionally accessible and easy to use. Its stylish design and regular updates make it a reliable choice for our center.” Thanks to a quick introduction training in the software, Alex swiftly gained momentum as the venue’s new owner, achieving flawless performance from the beginning.

Technology Support for Growth

BMI Leisure provides essential services such as Point of Sale systems, membership management and booking management, which are specifically designed to simplify the complexities of day-to-day operations and improve customer satisfaction. Alex highlights the customer service: “BMI Leisure’s support is fantastic. Their willingness to always help where needed supports us tremendously in day-to-day operations.“

The technological support from BMI Leisure allows Racelandkart to operate more efficiently, better respond to customer needs and constantly innovate their offering. This technological support is crucial in an industry where customer expectations are high and competition is fierce.

Multiple activities on a single track

Racelandkart keeps things interesting with a variety of activities on the same track. From pit biking heats to karting races and back to pit biking again, it may sound complicated. But the software gives the venue a lot of flexibility. So multiple use cases for a single resource? No problem at all! This way they can satisfy everyone without any limits.

One bill for the whole experience

At Racelandkart, everything is connected by BMI Leisure’s software. This means customers can enjoy various activities, food, or drinks without worrying about paying separately. All expenses can be kept on a single bill, settled before leaving the activity center.

Future-oriented Growth and Innovation

The partnership between Racelandkart and BMI Leisure demonstrates how targeted technological support can lead to significant improvements in customer service and operations. This partnership not only ensures a smooth experience for Racelandkart visitors, but also confirms the company’s position as a prominent player in the leisure industry. Alex looks forward to further growth and the continued innovations BMI Leisure has to offer, while continuing to develop Racelandkart.

Discover Racelandkart!

Want to experience the excitement of Racelandkart for yourself? Then visit them soon or take a look at their social media or website for a sneak preview.

Also interested in our software? Book a free BMI Leisure demo and make your dreams come true.